Terms and Conditions

1. Acceptance of Terms

By using our Site, you confirm you are at least 18 years old and legally capable of entering into a binding contract.

2. Services

Prithviraj Resorts Pvt. Ltd. operates hospitality properties in Odisha, India. All bookings, enquiries, and services are subject to availability and confirmation.

3. Reservations and Bookings

• All enquiries submitted through our Site are treated as requests, not confirmed bookings.
• A booking is confirmed only upon written confirmation from Prithviraj Resorts.
• Rates, availability, and inclusions are subject to change without prior notice.

4. Cancellation and Refund Policy

Cancellation terms vary by property, season, and rate plan. Specific cancellation and refund policies will be communicated at the time of booking confirmation.

5. Check-In and Check-Out

• Standard check-in: 2:00 PM. Standard check-out: 12:00 noon.
• Early check-in or late check-out is subject to availability and may incur additional charges.
• Valid government-issued photo identification is mandatory at check-in.

6. Guest Conduct

Guests are expected to conduct themselves respectfully. We reserve the right to refuse service or terminate a stay for conduct that:

• Disrupts other guests or staff
• Damages property
• Violates local laws or resort policies

7. Liability

Prithviraj Resorts is not liable for:

• Loss, theft, or damage to personal belongings unless caused by our proven negligence
• Delays, cancellations, or losses caused by force majeure events (natural disasters, government actions, health emergencies, etc.)
• Third-party services availed by guests outside the resort

8. Intellectual Property

All content on our Site — including text, images, logos, videos, and design — is the property of Prithviraj Resorts Pvt. Ltd. and protected by copyright laws. Unauthorised use is prohibited.

9. Website Use

You agree not to:

• Use the Site for unlawful purposes
• Attempt to gain unauthorised access to any part of the Site
• Interfere with the Site's security or functionality

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bhubaneswar, Odisha.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance.

12. Contact

For questions about these Terms:

Prithviraj Resorts Pvt. Ltd.
402, 4th Floor, Nirmala Plaza, Ekamra Marg, Forest Park, Bhubaneswar 751009, Odisha, India
Email: info@prithvirajresorts.com
Phone: +91 78490 21741